You can check your order status and track your package from the Order History in your account.
Some international orders may ship untracked and typically takes 8 to 30 business days from shipping to delivery. Sometimes there are postal carrier delays. You will need to be present at the time of delivery or the carrier may mark the item as abandoned or return to sender. Please note that you are responsible for any tax, duty, or brokerage charges related to your order.
If your package hasn't arrived after 30 business days, please contact your local sorting office and customs as they may have additional requirements before releasing your package.
For more help, use this form to contact us.