What's your return or exchange policy?

Your happiness is important to us!
If you are not thrilled with your order, we are happy to accept returns on most items. To initiate a return, please make sure your item meets the guidelines listed below and fill out this form to get started:
A member of our team will be in touch shortly with more details
  • All returns and/or exchanges must be initiated here; failure to fill out this form could result in a delay in processing your return.
  • We accept returns within 30 days of delivery.
  • You are responsible for return shipping except in specific cases.
  • All merchandise must be returned unworn, unwashed, and undamaged.
  • CDs and DVDs must be returned unopened.
  • Vinyl records can only be returned if the product is defective, damaged, or incorrect.
  • Accidental purchase and change of mind for vinyl records are not eligible for returns and exchange.
  • Unfortunately, custom-made-to-order items and final sale items are not included in the items that we accept returns for.
  • For hygienic reasons, we are unable to accept returns on intimate items like boy shorts, thongs, and condoms.
  • Refunds are issued to the original form of payment used to place the order.
  • Exchanges are only available when requesting a different size for the same product.
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