What's your return or exchange policy?

  • All returns and/or exchanges must be initiated here
  • We accept returns within 30 days of delivery
  • All merchandise must be returned unworn, unwashed, and undamaged
  • CDs and DVDs must be returned unopened
  • Vinyl records can only be returned if the product is defective or damaged
  • For hygienic reasons, we are unable to accept returns on intimate items like boy shorts, thongs and condoms
  • Refunds are issued to the original form of payment used to place the order
  • Exchanges are only available when requesting a different size for the same product
  • All returns and exchanges are processed within a week of the package‚Äôs arrival at our warehouse

Please send all returns and exchanges that follow our policy above to the following address:

Merchbar Returns
2251 Constitution Ave.
Olean, NY 14760


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